Log in to your company's netEZPrintX storefront and click Orders in the top navigation bar. This will display all orders you have previously placed. Click Details next to any order to view the full order information, including date and time placed, item details, and costs.

Log in to your netEZPrintX storefront and click Orders in the top navigation bar. Locate the previous order and click Details to the right. On the order detail screen, click Reorder next to the item you want to reorder — this places a copy of the item directly into your shopping cart. You can then check out or continue shopping.

Some storefronts include a Rush Fee as a separate product within the catalog. Add it to your cart along with the item you need rushed and your order will be prioritized accordingly. If you don't see a rush option on your storefront, contact your customer service representative at orders@sunsetcorpid.com to have it added manually to your order.

Contact our customer service team as soon as possible at orders@sunsetcorpid.com or call 1-800-9-SUNSET. The sooner we hear from you, the more options we have to correct the issue before production begins.

If an item isn't visible in your catalog, contact your customer service representative directly at orders@sunsetcorpid.com. The item may be in the process of being added to the catalog, or it may not have been requested yet. Your rep will determine the fastest path to get your order completed.

No returns will be accepted without a valid RMA number. The RMA number must be requested within 7 days of receiving your shipment. Contact your customer service representative at (973) 537-9600 or orders@sunsetcorpid.com to initiate the process. For full details, please review our return policy.

Log in to your netEZPrintX storefront and select the item you want to order from the catalog. You'll be directed immediately to the form-filling screen where you can enter your personalized information based on the item's specifications.

Click PDF Preview on any step of the ordering process, or from within the cart itself, to generate a proof of your item. We strongly recommend reviewing your proof carefully before placing any order — once submitted, changes may not be possible.

You have two options. Items added to your shopping cart will remain there indefinitely until checked out or manually removed. Alternatively, add the item to your cart and click Hold to the right of the item — this moves it to a Hold for Later section where it stays until you're ready to order or choose to delete it.

Items with incomplete or invalid form fields cannot be checked out. If an item in your cart has been moved to a Hold for Later section, it means the form filling needs to be completed or corrected before the order can be submitted. Review all fields carefully and resubmit.

Items remain in your shopping cart indefinitely until they are checked out or manually removed. There is no automatic expiration.

Payment options include purchase order, credit card, company account, and invoicing. Available options depend on your company's account setup. Contact your customer service representative at orders@sunsetcorpid.com if you have questions about your billing configuration.

netEZPrintX is accessible via any modern web browser on any computer — no software installation required. Pop-up blockers should be disabled to ensure PDF proofs generate correctly. Adobe Acrobat Reader is required to view proofs and is available as a free download at adobe.com.

Pop-ups must be enabled to generate PDF proofs within the portal. For step-by-step instructions for your browser, see our pop-up guide. If you continue to have issues after enabling pop-ups, contact technical support at support@sunsetcorpid.com.

If you're experiencing login or session issues, cookies may be disabled in your browser. See our cookies guide for browser-specific instructions. If the issue persists, reach out to technical support at support@sunsetcorpid.com.

Our technical support team is available by email at support@sunsetcorpid.com, by phone at 1-800-9-SUNSET ext. 21, or via Live Chat from the button at the top of every catalog screen in the portal.

Sunset Printing and Engraving is committed to protecting your privacy. Any information you provide through this website will only be used in accordance with our privacy statement. Our policy may be updated from time to time — you may request the current version at any time. For full details, please read our Privacy Policy.